Who we are
AA Insurance Advocacy, Inc. is an independent administrative office that helps individuals, families and small businesses understand, organize and manage their insurance paperwork. We were founded in 1986 on a simple observation: most people are handed a thick stack of insurance documents, told to keep them somewhere safe, and left entirely on their own to make sense of them.
For nearly four decades we have filled that gap. We are not a carrier and we do not sell or adjust insurance. Our independence is the heart of what we do. Because we have nothing to sell you, our only goal in any appointment is to make sure you understand the documents you already have and that your records stay organized and current.
What we believe
We believe insurance administration should be personal. When you call our office, you reach a real person who knows your file. We believe paperwork should be explained in plain language, not industry jargon. And we believe in being honest about the limits of our role: when a question calls for a licensed agent, an adjuster or an attorney, we say so plainly and help you bring well-organized information to that professional.
Why policyholders choose us
- Serving policyholders continuously since 1986
- Independent administrative support, not a sales office
- Plain-language explanations of complex paperwork
- Organized records you keep for your own files
- Local Los Angeles office with personal service
- Experience across personal and commercial policies
- Clear, predictable, flat-fee consultations
- A real person who knows your account by name
- Careful attention to renewal and billing deadlines
- Honest guidance about when to involve a licensed professional
Our history
When our office opened in 1986, insurance paperwork arrived entirely by mail, and keeping it organized meant a filing cabinet and a great deal of patience. The documents have since moved partly online, but the underlying challenge has not changed: policies remain dense, renewals still arrive without warning, and billing statements are as confusing as ever. Over the years we have helped thousands of policyholders bring order to that confusion, adapting our methods as the industry changed while holding to the same principles of clarity, honesty and personal service.
Today we serve a loyal community of clients across the Los Angeles area, many of whom have worked with us for decades and now bring us the paperwork of their grown children and their small businesses. That continuity is something we are proud of, and it is the best evidence we can offer of the value of patient, independent administrative support.
Need help managing your insurance paperwork?
Speak with our administrative team about policy, billing and claims support. Serving policyholders since 1986.